We are a travel clinic. What guides us the most? Like every travel clinic, our goal is to provide maximum safety for our patients and employees with the highest quality of travel vaccines we can provide. In order to serve patients at the highest level and with the high quality we are accustomed to, we have taken a number of principles and measures that we will discuss in this article.
Entrance to the clinic is possible only through designated checkpoints. Hand disinfection is carried out with the help of specially trained personnel. All persons wishing to enter the clinic and who are not subject to entry restrictions must complete a special questionnaire. Answers are evaluated by special staff.
Mandatory wearing of masks
Patients and visitors to the clinics must carry a FFP-2 type mask without a valve, which they must wear in all departments of the clinic. Even if you came to receive Travel vaccines.
Entry restrictions due to the spread of Covid-19
Currently, only citizens from neighboring countries can enter on presentation of a health certificate and a negative molecular biological test for SARS-CoV-2. This certificate must be received no earlier than 4 days before departure.
Patients for whom an inpatient stay is scheduled must undergo RT-PCR test for coronavirus. We contact patients by phone prior to arrival at the hospital to arrange to test at the clinic. It is carried out in the clinic when taking a swab from the nose or mouth. If the test result is negative, the arrival at the clinic at the hospital is carried out as planned. If the test result is positive, we will contact you to explain the next steps.
Note: Asymptomatic patients may also have a PCR test for coronavirus. This service is available 24 hours a day, 7 days a week, and the result is ready within 24 hours. Also in clinics, you can do an Antigen test for travel, the result of which is ready in a maximum of 30 minutes.
To undergo an outpatient endoscopy (gastroscopy, colonoscopy, rectoscopy), you must present proof of vaccination, recovery (from coronavirus infection), or a negative test (rule 3G).
Telemedicine and online consultations
Consultations with doctors are offered in clinics using video conferencing technology. If necessary, we offer translation services and a second medical opinion in oncology and other medical fields. If you would like to book an online consultation or to consult on other issues, please contact the travel clinic international department.
Accompanying persons in the hospital
Usually, only one accompanying person can be admitted to the clinic’s in-patient department together with:
- children under 18 years old,
- patients who need support, and
- women in labor
Accompanying persons and patients must present a certificate of vaccination, the presence of antibodies, or a negative PCR test for coronavirus before admission to the hospital. Admission to the hospital can take place only if there is a negative RT-PCR test for coronavirus.
It is necessary to strictly adhere to safety measures (FFP-2 mask, hand hygiene, keeping a distance). Note: PCR test for coronavirus is paid extra if its cost is not included in the cost of inpatient stay.
Accompanying persons in the outpatient department
We ask patients to come for examinations and doctor appointments unaccompanied. If accompaniment is necessary (pregnancy, children and adolescents, a person in need of support), then the accompanying person must:
- Present one of three certificates: a certificate of vaccination, a certificate of recovery, or a negative PCR test for coronavirus at the checkpoint at the entrance.
- Precautions must be strictly adhered to (FFP-2 mask, hand hygiene, distance).
Our employees undergo mandatory regular testing for coronavirus in accordance with current regulations including every possible antigen test for travel out there. In addition, employees are required to immediately report to their superiors if a disease, quarantine, or the disease itself is suspected in their environment so that the clinic can take appropriate measures.